Have we forgotten how to connect? Technology makes it easier than ever to communicate. But one expert thinks we need to relearn the essential skills of meaningful friendship.
Secrets of making better friends revealed
Have we forgotten how to connect? Technology makes it easier than ever to communicate. But one expert thinks we need to relearn the essential skills of meaningful friendship.
"It's nice to talk to someone who understands," says Pia, a chatbot powered by Replika - a company designing the "AI companion who cares."1
Some scientists predict that bots will replace human friends in the future.2 But writer David Brooks wants us to learn "the essential skills for being human" that a computer can't copy.3
There is an "epidemicA widespread disease or infection. of loneliness," says US surgeon general Vivek Murthy.4 Research shows that "being socially disconnected" is like smoking 15 cigarettes daily.5
Brooks says, "people want to connect" but don't know how. There are five things we must do:6
Give attention. We cannot connect if we are distracted. Instead, make the other person your priority. Body language "communicates respect" and makes us feel valued.
Accompany others. Aristotle said the best friendship was selfless.7 Put the other person centre stage, says Brooks, and let them shine.
Listen loudly. A good listener should be "burning calories." Don't sit silently. Offer encouragement. Show enthusiasm. And ask follow-up questions to help both of you understand what your friend is saying.
Ask big questions. "People are dying to tell you their stories." So skip the small talk and be brave. Find out people's passions and fears, hopes and regrets.
Be humble. If we're too busy showing off our knowledge, we're not listening. Our first job, Brooks writes, is "to stand in other people's standpoint."
Some research shows chatbots are getting good at these skills.8 But Aristotle argued that friendship must be reciprocalMutual; from both sides.. It is a shared "goodwill." Can we feel goodwill towards a robot?
And psychologist Robert Dunbar believes real human connection is physical.9 A wordless smile. InvoluntaryDone against someone's will or without control. laughter. A comforting hug. For that, says Dunbar, "there is no substitute."
Have we forgotten how to connect?
Yes: We crave companionship, but we are afraid of getting hurt. Real connections make us feel vulnerable and can change the way we see the world. It is safer to stay in our own isolated bubbles.
No: We are naturally social. Modern life often makes it difficult to connect, but given the opportunity, humans will always form bonds and make friends - even if it is with a pet or a computer.
Or... Brooks is writing about a very specific sort of connection. But there are many types of friendship and interactions and it would be wrong to generalise.
Keywords
Epidemic - A widespread disease or infection.
Reciprocal - Mutual; from both sides.
Involuntary - Done against someone's will or without control.
Secrets of making better friends revealed
Glossary
Epidemic - A widespread disease or infection.
Reciprocal - Mutual; from both sides.
Involuntary - Done against someone's will or without control.