Is love all we need? Made for just a few hundred pounds, a tear-jerking video about a lonely old man is this year’s most talked-about Christmas advertisement.
Friendly dog and Irish pub beat John Lewis
Precious friends: Over 300,000 people in Britain expect to spend Christmas alone. Glossary
Plangent - Resounding and soulful. The word comes from a Latin verb meaning to lament.
WB Yeats - An Irish poet and dramatist who is often considered one of the greatest poets of the 20th Century.