You have just five minutes to go until you need to leave the house. In a hurry, you fling a piece of bread into the toaster. But when you push the lever, the toaster won't start!
Why do companies make repairs impossible?

You have just five minutes to go until you need to leave the house. In a hurry, you fling a piece of bread into the toaster. But when you push the lever, the toaster won't start!
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